UNIT 4: PROGRAMMING - LESSON 3: SYSTEM PROGRAMMING BY PC

Overview of Groups

Read pages 170 through 172 in the KX-TAW848 Features Manual

The KX-TAW848 Main Unit allows many of its resources to be combined into groups which enables system programming to be applied to multiple extensions or CO Lines instead of on an individual basis. The Groups Menu is used to create and administer the following type of groups.

Type

Description

Trunk

Allows Central Office Lines to be grouped together for access and allows a variety of system parameters to be applied to the group instead of individual CO Lines.

Extension

Each extension must belong to an extension group. Extension Groups are used to create Call Pickup and Paging Groups. An extension cannot belong to more than one Extension Group.

Call Pickup

Allows an extension to use the Group Call Pickup feature to answer calls within the Call Pickup Group to which they belong. Each Extension Group can belong to multiple call pickup groups.

Paging

Allows an extension to use the Paging feature to page or answer a page within groups to which they belong. Each extension group or external page port can belong to multiple paging groups.

Idle Extension Hunting

Idle Extension Hunting redirects incoming calls to an idle member of the same Extension Hunting Group when a called extension is busy or in Do Not Disturb (DND) mode. Extensions are automatically searched for according to a preprogrammed hunting type: Circular Hunting or Terminated Hunting.

Incoming Call Distribution

A group of extensions that receive incoming calls directed to the group via a floating extension number. Calls are distributed to members of an ICD group using one of three methods: Uniform Call Distribution (UCD), Priority Hunting or Ring. Each extension can belong to multiple ICD groups.

Voice Mail

There are two types of VM groups. The DPT Group is a group of PLC or HLC ports that use Digital Proprietary Telephone (DPT) Voice Mail Integration features. The DTMF Group is a group of single line telephone ports that use Dual Tone Multi Frequency (DTMF) Integration features.

PS Ring

A group of Portable Station (PS) extensions that receive incoming calls directed to the group via a floating extension number. Each PS can belong to multiple PS ring groups.

Not every application will require all the group types shown above. Most however will require at least one Incoming Call Distribution Group (ICD) which is required when routing incoming Central Office Lines to multiple destinations.